Legal
Privacy Policy
Effective date: April 20, 2026. This policy explains what information we collect, why we collect it, and the choices you have.
1. Scope
This Privacy Policy applies to information collected through our website, communications, proposals, and client delivery workflows. By using our services, you agree to the practices described here.
2. Information we collect
We may collect: contact details (name, email, phone, company), project and business information you voluntarily provide, payment and billing details where needed, and technical information such as IP address, browser type, device metadata, and usage data.
3. How we use information
We use information to respond to inquiries, provide and improve services, process transactions, secure our platform, communicate service updates, comply with legal obligations, and protect our rights and users from misuse or fraud.
4. Legal bases for processing
When required by law, we process data based on one or more legal grounds: contract performance, legitimate interests, legal compliance, and consent where applicable.
5. Sharing and disclosure
We do not sell personal information. We may share information with trusted service providers (hosting, analytics, communications, payment processors), professional advisors, or authorities where required by law, subpoena, or to protect legal rights and safety.
6. Data retention
We retain information only as long as needed for business, legal, accounting, and security purposes, then delete or anonymize it where practical.
7. Security
We use commercially reasonable safeguards, including access controls, secure infrastructure, and vendor security standards. No system is perfectly secure, and we cannot guarantee absolute protection.
8. International transfers
Your information may be processed in countries other than your own. We use appropriate safeguards for cross-border transfers when legally required.
9. Cookies and similar technologies
We and our providers may use cookies, local storage, and similar tools to maintain site functionality, understand usage, and improve performance. You can manage cookies through browser settings.
10. Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or object to certain processing, and to request portability. To exercise rights, contact us using the details below.
11. Children’s privacy
Our services are not directed to children under 13 (or the minimum age required by local law), and we do not knowingly collect personal information from them.
12. Changes to this policy
We may update this policy from time to time. Material updates will be reflected by revising the effective date and, where appropriate, providing additional notice.
13. Contact
Questions or requests about privacy can be sent to hello@vyral.co.nz.
Looking for terms of service? View Terms of Service.